Blog
The Feeling is Mutual: Security Solution Reviews for ExtraHop Reveal(x)
Carol Caley
October 14, 2020
Just in case we don't say it enough, we love each and every one of our customers. We're especially blown away right now because, amid this busy and chaotic world, many of the brilliant people that use ExtraHop Reveal(x) on a daily basis took the time to write a Gartner Peer Insights review. In fact, because our customers shared their stories, we have more positive reviews on Gartner's Peer Insights than anyone else in the Network Detection and Response market category—which was just added by Gartner in June.
As of today Reveal(x) has an overall rating of 4.9 out of 5 in the Network Detection and Response market, based on 50 reviews. Gartner vets each reviewer and leaves comments unfiltered, which means that, aside from being listed as a highly rated security solution, we have a glimpse into how our customers are putting Reveal(x) to work for them.
It's important to us that our Reveal(x) solution offers unmatched visibility, so it's rewarding to see how our customers, who span a wide range of industries, have found success using Reveal(x) to monitor and secure their networks. Here's what some of them have said:
“We have had a wonderful experience with getting ExtraHop's solutions deployed within our environment. The visibility into our environment that this solution provides is absolutely amazing. We've found so many issues that we've been able to address that we weren't even aware were occurring.”
Event Capability Leader, Healthcare Industry
“ExtraHop is a powerful tool that has become business critical over the years. It has allowed our entire IT department to have better visibility, quicker response time, and eliminate finger pointing / delays in troubleshooting as we can easily dive into issues that would have previously taken weeks to resolve.”
Network Engineer, Services Industry
In addition to visibility, we've always thought that our customer support and training teams, as well as sales engineers and technical teams do some pretty outstanding work. Our customers think so too. Here's what they had to say about ExtraHop's support:
“The experience with ExtraHop from POC to production deployment was great! Their staff fully supports the customer every step of the way, and they continue to ensure our needs are always met and our questions always answered. Their product, so far, has met our expectations.”
IT Systems Engineer, Manufacturing Industry
“I couldn't have expected anything better during my experience. The whole process was well architected and executed without any major issues. The issues that did occur were easily solved by the ExtraHop sales/support staff. Since implementing there has been no shortage of use cases we've uncovered where ExtraHop has come to save the day by providing wire-level analytics that help us narrow in on a problem.”
Sr. Manager, Services Industry
Read the rest of the reviews here, and if you're someone who currently uses Reveal(x) for network detection and response, add your thoughts with your own review.
To our customers, thank you. This means a lot.
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