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ExtraHop Customers Love RevealX, and You Will, Too. Here’s Why.

Raja Mukerji

August 20, 2024

Everything we do at ExtraHop has one goal: to provide our customers with the network visibility they need to reduce risk and build resilience in a solution that makes their lives easier. This work is never done, and we continue to improve RevealX with new features. So it’s deeply satisfying to see our efforts repaid with the heartfelt praise and gratitude of our customers.

Below, you’ll find a selection of reviews submitted by ExtraHop customers to Gartner Peer Insights™. We believe that these are just a few of the reasons our customers love ExtraHop and the RevealX platform. I’ll let them speak for themselves—I think you’ll agree.

1. RevealX Provides Great Value to Customers

"The product gives valuable insight into what's happening on the network, enables us to be proactive in improving application performance, and the support can't be beat," says an IT Manager in the Insurance (except health) industry.

Read the full review here.

Learn more about the RevealX platform.

2. RevealX Provides One of a Kind Network Visibility

"I appreciate the real-time visibility into network traffic and the intuitive interface that makes monitoring and troubleshooting easy," says an IT Associate in the Healthcare and Biotech industry.

Read the full review here.

"Its network visibility provides us with further insight into what is going on in our environment. It is truly a one-of-a-kind product," says a Cybersecurity Analyst in the Construction industry.

Read the full review here.

Learn how we provide unmatched visibility for network detection and response and network performance management.

3. RevealX Is Easy to Use

"The product is easy to gather the necessary information. Service is always available to ensure all needs are met in a timely manner," says a SOC II Analyst in the Banking industry.

Read the full review here.

"Ease of interpretation of the data into meaningful dashboards making it easy for anyone to use, including those who are not network aware," says a Senior Network Engineer in the Banking industry.

Read the full review here.

Learn how the AI Search Assistant in RevealX accelerates time to value and about enhancements ExtraHop has made to this feature.

4. ExtraHop Delivers an Outstanding Customer Experience

"My overall experience with ExtraHop as a vendor has been outstanding. They have delivered on their promises, provided excellent customer service, and helped us achieve our goals," says an IT Manager in the Software industry.

Read the full review here.

"The overall experience has been excellent. From initial contact to implementation and through support all has been positive and beneficial," says an IT Security & Risk Management Associate in the Software industry.

Read the full review here.

Explore our customer case studies.

5. Full Packet Capture and Record Lookback Capabilities Deliver Potent Insights

"This product and service has unveiled significant insights into the data and packet flow, establishing itself as a potent instrument for troubleshooting and monitoring," says an Operations Associate in the Services (non-Government) industry.

Read the full review here.

"Foremost, its capability to review historical network packets has resolved many issues that were raised after the fact," says an IT Manager in the Government industry.

Read the full review here.

Learn why packet and record lookback capabilities matter.

6. Dashboards, Detections, and Alerts Improve Security and Network Performance

"We have great visibility of our environment and many great dashboards, reports, alerts and detections that have tremendous value to improving performance and security of our environment," says a Director of Enterprise Monitoring in the Education industry.

Read the full review here.

Explore RevealX for yourself using our self-guided demo.

7. ExtraHop Sees What Other Tools Can’t

An IT Security and Risk Management Manager in the Government industry gives RevealX 5/5 Rating in Gartner Peer Insights™ Network Detection and Response Market.

“ExtraHop provides outstanding prompt support and produces detections that cannot be provided through other vendor systems,” the Manager says.

Read the full review here.

8. RevealX Empowers Security Teams with Knowledge and Wire Data

"The security component is amazing. The ability to look for security issues on the wire is incredible," says a Staff Operations Engineer in the Banking industry.

Read the full review here.

Explore our vast coverage of the MITRE ATT&CK Matrix for Enterprise.

9. Fine-Grained Details Enable Targeted Investigations

"The ability to drill into particular times/dates, threat briefings, and detections coming to Microsoft Teams!" says a Manager of IT Security and Risk Management in the Insurance (except health) industry.

Read the full review here.

"I like the detail I can drill into easily without having to leave my stream of consciousness logic as I investigate an event," says an IT Security Analyst in the Healthcare and Biotech industry.

Read the full review here.

Learn more about our Smart Investigations capabilities.

10. RevealX Is “Exceptional”

A Chief Information Technical Officer in the IT Services industry gives RevealX 4/5 Rating in Gartner Peer Insights™ Network Detection and Response Market.

The CITO says, “The tool is really exceptional, with a great degree of customization that lets any experienced team tailor it to its needs.”

Read the full review here.

Read more customer reviews on the Gartner Peer Insights™ website and explore RevealX for yourself via our self-guided demo.

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