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Customer Story

OCBC Indonesia Improves Security Hygiene and IT Monitoring

OCBC Indonesia (formerly BANK NISP) is a publicly listed banking and financial services company. The bank is owned by Singapore based OCBC Bank, the second largest financial services group in Southeast Asia, which offers comprehensive banking services across ASEAN and Greater China.

The CHALLENGE

Gaining sufficient visibility into East-West network traffic to better detect sophisticated threats, monitor the performance of critical applications, and ensure service availability.

“We strive to provide the best customer experience possible, so excellent network performance is a must. RevealX provides more accurate and detailed detection information than other solutions, which means we can resolve network and application performance issues before they impact customers, and detect threats before attackers can achieve their goals.”

Rahmat Nugraha Chief of Cybersecurity Architecture

The Technology Environment

  • Pre-existing SIEM and SOAR technology

  • Over 400 branches and offices across the country

WHY REVEALX

Why OCBC Indonesia Chose RevealX

  • Integration capabilities: RevealX integrates seamlessly with the SIEM and SOAR tools OCBC Indonesia has already deployed.

  • Ease of use and support: RevealX has a simple architecture that analysts can learn to use quickly. ExtraHop also offers world class customer support that enables OCBC Indonesia to get the most out of RevealX.

More accurate detections than competing solutions: Full packet capture combined with unrivaled protocol fluency and decryption capabilities yield fewer false positives and more accurate detection, investigation, and response to security and performance issues.

The Outcome

East-West Traffic Visibility Enables Faster Threat Hunting and Improved Security Hygiene

RevealX provides unprecedented visibility into East-West traffic

  • OCBC Indonesia previously had limited visibility into internal network traffic. With RevealX, the security team can now monitor for threats across the bank’s internal network, including the DevOps environment.

Improved network visibility enables better security hygiene

  • Detailed forensic information empowers security analysts to investigate threats more quickly.

  • Native protocol fluency and decryption capabilities uncover vulnerable protocols and cipher suites, enabling the security team to close gaps before threat actors can exploit them.

Is RevealX right for you?

Products

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Security

Network Detection & Response (NDR)

RevealX NDR

Use the power of network visibility and AI for real-time detection, rapid investigation, and intelligent response for any threat.

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Performance

Network Performance Monitoring (NPM)

RevealX NPM

Use network data and machine learning to identify network and application performance issues and expedite time to response.

Product overview