Professional Services
Live Training
Whether online or in person, ExtraHop training sessions are guaranteed to help users at every stage.
Tailored training delivers knowledge, expertise and confidence
ExtraHop believes in empowering our customers. By developing a training program that supports learners at various levels of expertise and maturity, ExtraHop’s Training service offering is a vital component of successful implementation strategy.
ExtraHop offers training delivered by professional trainers that are both product and domain experts – ensuring customers not only learn how to use the product’s vast feature set, but also understand how the product can be used to identify security and performance issues using the network.
The Training service will provide multiple levels of instructor-led training for customers and partners tailored to specific roles, responsibilities, and levels of expertise. Training is available individually, or for groups, and is typically delivered remotely although on-site options are possible for large groups.
Train users on your live data with a two-part curriculum
Fundamentals
Fundamental Training utilizes live customer data. It provides a general overview of what ExtraHop is and how it collects, analyses and visualizes data in a network.
It covers the layout and navigation of the ExtraHop UI, viewing and interpreting default network and application protocol metrics from different perspectives (such as a single device, a group of devices or an application container). It explains the workflow from high-level overviews to detailed analysis. It reviews the data exposed in the default dashboards, demonstrates other visualization features and provides hands-on experience with creating, using and sharing dashboards.
Advanced
Advanced Training utilizes live customer data. It provides a deep dive into relevant ExtraHop protocol metrics, including TCP, and covers hands-on creation of multi-tiered application dashboards.
It focuses on customizations that extend the platform such as alternative device discovery, trend alerts and multi-criteria triggers (including integrating ExtraHop data with external sources) and demonstrates how to utilize and create solution bundles.
Train admin to learn to manage your on-prem, cloud, or hybrid ExtraHop system from the experts
Administrator
Administrator training is for team members who are responsible for managing the ExtraHop system.
These sessions explore ExtraHop components such as packet sensors, packetstores, recordstores, and consoles, as well as related upgrades, settings, and configurations. These sessions equip administrators to effectively monitor appliance status, configure network, access, and appliance settings, cluster appliances, and refine system configurations. Administrator training also covers integrations and automation and configuration using the REST API
ExtraHop Architecture and Basic Navigation
Using the Overview Pages
Deep Dive into Device Discovery and Device Properties
Exploring Device Data
Security Detection Overview
Basic Detection Tuning
Creating Successful Dashboards
Creating Alerts
Getting Started with Triggers
Getting Started with the REST API
For more information contact your ExtraHop representative
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Integrations
Integrations maximize your investment in ExtraHop by incorporating the platform across your security and performance tool sets to capitalize on insights, analysis, and investigative capabilities.
Quick Starts
Quick Starts enable rapid time-to-value to implement one of ExtraHop’s top use cases. A consultative engagement provides you with all the components relevant to getting up and running quickly, efficiently, and with less complexity.